Privacy Policy

Balcony People, LLC. (“the Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, subscribe to our content, purchase services, or otherwise interact with us.

  1. Interpretation and Definitions

  • Account means a profile or subscription created for you to access certain services or content.

  • Company refers to Balcony People, LLC.

  • Cookies are small files placed on your device to improve website functionality and analyze traffic.

  • Device means any technology used to access the Website (computer, tablet, phone, etc.).

  • Personal Data means information that identifies or can identify you, such as your name, email address, phone number, or IP address.

  • Service refers to our Website, coaching programs, digital content, and related services.

  • You refers to the individual or organization accessing or using the Service.

2. Information We Collect

  • Personal Data: Information you voluntarily provide, such as your name, email address, and phone number when signing up for coaching, newsletters, or events.

  • Marketing Data: Email addresses or other contact information collected when you opt in to receive updates, offers, or resources.

  • Usage Data: Information automatically collected, including IP address, browser type, operating system, pages visited, and time spent on our website.

  • Health or Lifestyle Information (Optional): If you choose to share personal health or lifestyle goals, this information is used solely for coaching purposes and is not shared without your consent.

3. How We Use Your Information

  • We may use Personal Data for the following purposes:

  • To provide coaching services and respond to inquiries

  • To communicate with you about programs, updates, and offers

  • To send newsletters, promotions, or marketing communications (if you have opted in)

  • To personalize your website experience and improve our services

  • To comply with legal obligations and protect our rights

  • You may opt out of marketing emails at any time by clicking "unsubscribe" in our emails or contacting us directly.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your experience, remember preferences, and analyze website traffic. You may adjust your browser settings to refuse cookies, but some features of the Website may not function properly.

5. Sharing of Information

  • We do not sell or rent your Personal Data. We may share information only in the following circumstances:

  • With trusted service providers who support our Website, email delivery, or analytics, subject to confidentiality obligations

  • To comply with legal requirements or lawful requests 

  • To protect the safety, rights, or property of the Company or others

  • With your consent

6. Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes described in this Privacy Policy, including marketing communications, coaching services, and compliance with legal obligations.

7. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your Personal Data. However, no system of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights (GDPR and CCPA)

  • Depending on your location, you may have the following rights regarding your Personal Data:

  • Right to Access: You may request a copy of the information we hold about you.

  • Right to Rectification: You may request corrections to inaccurate or incomplete information.

  • Right to Erasure: You may request deletion of your Personal Data, subject to our legal obligations.

  • Right to Restrict Processing: You may request that we limit how your data is used.

  • Right to Data Portability: You may request a copy of your data in a portable format.

  • Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.

  • Right to Opt Out (CCPA): We do not sell your data, but California residents may request to opt out of certain data sharing.

To exercise your rights, please contact us at alex@balconypeople.com.

9. Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect Personal Data from minors. If we become aware that we have collected such data, we will delete it promptly.

10. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those third parties.

11. Disclaimer on Health Coaching Services

Our coaching services are for educational and informational purposes only. We are not licensed medical professionals, and our services are not intended to diagnose, treat, or cure any medical, mental health, or nutritional condition. Any guidance provided should not replace medical advice from a licensed healthcare provider. You should consult your healthcare provider before making changes to your diet, exercise, medications, or supplements.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at alex@balconypeople.com.

Effective Date: August 25, 2025